Introduction

thalurienvexa ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thalurienvexa.com or use our financial education services. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, subscribe to newsletters, participate in educational programs, or contact us. This may include:

• Full name and contact details (email address, phone number, postal address)
• Date of birth and demographic information
• Professional background and educational history
• Financial goals and interests for personalized content
• Payment information for course enrollments
• Communication preferences and marketing consents

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior through cookies and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Providing and maintaining our financial education services
• Processing registrations and managing your account
• Sending administrative information and course updates
• Personalizing your learning experience and content recommendations
• Improving our website functionality and user experience
• Conducting research and analysis for educational content development
• Complying with legal obligations and regulatory requirements
• Preventing fraud and maintaining security

Marketing Communications

With your consent, we may send you marketing communications about our courses, workshops, and educational resources. You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. We will never sell your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. We may also share information to investigate fraud or respond to government requests.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Restriction: You can ask us to limit how we use your information
• Portability: You can request a copy of your data in a structured format
• Objection: You can object to certain uses of your information, including marketing

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days. Some requests may require identity verification to protect your information. There is generally no charge for making a request, but we may charge a reasonable fee for excessive or repetitive requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication systems for staff
• Secure backup and disaster recovery procedures
• Regular staff training on privacy and security best practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Types of Cookies We Use

• Essential Cookies: Required for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect website functionality. Some features may not work properly if you disable essential cookies.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary depending on the type of information and legal requirements. Generally, we retain:

• Account information until you close your account, plus seven years for legal compliance
• Course completion records for ten years to verify credentials
• Marketing communications data until you withdraw consent
• Website usage data for two years for analytics purposes
• Financial transaction records for seven years as required by taxation laws

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately. We will take steps to remove such information from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you an email notification if we have your contact information.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after we post changes constitutes your acceptance of the updated policy.

Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first using the details below. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.